1.    INTRODUCTION

Welcome to ‘FESTAL,  We are an online business platform, and these are the terms and conditions that define your exclusive use of FESTAL, including its connected website-domains, websites, mobile apps, services, and tools (the “Site”). You hereby consent to all of these terms and conditions (including the information supplied above) and convey your consent to these terms and conditions while using the Internet (the “User Agreement”). This User Agreement is deemed effective when you use the Site, which means you completely agree to these terms. Please do not use the page to access the register if you do not wish to be bound by this user Agreement.

The Site reserves the right, at any time and without notice, to change, revise, add, or remove portions of these Terms and Conditions. When updates are published on the Site, they will be automatic and without notice. Check back frequently for updates to these Terms and Conditions. Following the publication of changes to the Terms and Conditions of Use, your continued use of the Site constitutes your acceptance of those changes.

2.    CONDITIONS OF USE

i.   YOUR ACCOUNT

We will allow you to build a profile with us or enter personal information to complete the creation of an account in order to access certain site services. We reserve the right to cancel the username and/or password at any time without providing a reason or prior notice, and we will not be liable for any costs incurred, induced, or resulting from, in compliance with, or on account of such application or invalidation.

It is your responsibility to keep your account name, password, account data, and connected personal data secure. You decide to accept this responsibility and ensure that your account is always safe and that all necessary precautions are taken to prevent abuse with your account. If you have reason to suspect that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unlawful manner, please notify us immediately.

You agree and understand that any usage of the Site and related services provided, as well as any access to private information, data, or communications using your account and password, will be regarded to be either conducted by you or authorized by you. You agree to be bound by any access to the Site and/or use of the Site’s services (whether such access or use are authorized by you or not). You agree that we have the right (but not the obligation) to act on, rely on, or hold you solely responsible and liable for the same as if it were carried out or transmitted by you. You also agree and acknowledge that you will be bound by and agree to fully indemnify us for any and all losses resulting from your account’s use or access to the Site.

Please ensure that the information you supply us is correct and up to date at all times. You are required to change account information in real time by logging in to your account online. If you are unable to update information in Your Account on the Site, you must notify us via our customer service communication channels so that we can assist you with these changes. We reserve the right to refuse access to the Site, terminate accounts, remove or edit content, and remove or edit content at any time without prior notice to you.

We may, in our sole and absolute discretion, request that you update your Personal Data or immediately invalidate the account or related details without providing any reason or prior notice, and we will not be liable or responsible for any losses suffered or caused by you as a result of, in connection with, or as a result of such request or invalidation. You agree to change your password on a regular basis and to keep your account safe. You are also responsible for the confidentiality of your account and are accountable for any disclosure or use (whether allowed or not) of the username and/or password.

Please ensure that the primary points you provide us are correct and complete in the shortest amount of time. You are tributary to update account details in period by entering your account online. For items of knowledge that you are unable to update by accessing Your Account on the positioning, you must notify us via our client service communication channels so that we can assist you with these changes. We reserve the right to refuse access to the positioning, terminate accounts, remove or edit content at any time without prior notice to you.

We may, at any time, in our sole and absolute discretion, request that you simply update your knowledge or in real-time invalidate the account or associated details without providing any reason or prior notice and shall not be liable or accountable for any losses suffered or caused by you or arising out of or in reference to or by reason of such request or cancellation. You agree to change your secret from time to time in order to keep your account private, and you agree to be accountable for the confidentiality of your account and responsible for any

ii.  PRIVACY

Please read about our Privacy Agreement, which also governs your visit to the place. Private information/data submitted by you or your use of the location is regarded as absolutely confidential in accordance with the Privacy Agreement and all applicable laws and guidelines. Please do not use the location if you are opposed to your information being transferred or used in the manner outlined in the Privacy Agreement.

iii.  PLATFORM FOR COMMUNICATION

You agree, perceive, and acknowledge that the location is an internet platform that allows you to purchase a product listed at the price indicated at any time and from any location using a payment method of your choice. You also agree that Associate in Nursing acknowledges that we tend to square measure solely a help and can’t be a party to or manage in any way any transactions on the website or a payment entry as made accessible to you by a freelance service supplier.

As a result, the contract of sale of the product on the location shall be a strictly bipartite contract between you and thus the sellers on our website, whereas the payment process occurs between you, the service supplier, and your institution bank only in the case of prepayments with electronic cards. As a result, the payment contract on the location shall be strictly a bipartite contract between you and the service supplier listed on our website.

iv. CONTINUED AVAILABILITY OF THE SITE

We shall do everything possible to ensure that access to the location is consistent, uninterrupted, and error-free. However, due to the nature of the web as well as the location, this cannot be justified. Furthermore, your access to the place may be discontinued or restricted at any moment without prior notice to allow for repairs, maintenance, or the introduction of new facilities or services. We will commit to limiting the number and duration of such suspensions or restrictions.

v. LICENSE TO ACCESS THE SITE

We require that by accessing the location, you ensure that you just will type de jure binding contracts and that you just are a minimum of eighteen years old or that you just are accessing the location beneath the supervision of a parent or trustee. We grant you a non-transferable, revocable, and non-exclusive license to use the location, in accordance with the Terms and Conditions set forth herein, to purchase private items and services as listed to be oversubscribed on the location.

Except as expressly permitted by us prior to, industrial usage or use on behalf of any third party is prohibited. If you register as a business entity, you represent that you have the ability to bind that entity to the current user Agreement and that you and the business entity can comply with all applicable laws on online commerce. Nobody or any corporate entity could become a member of the location more than once. Any violation of these Terms and Conditions will result in the immediate cancellation of the permission given to you throughout this paragraph.

This website’s content is solely for informational purposes. Product representations, value, available stock, features, add-ons, and other facts as expressed on this website are the responsibility of the vendors showing them and aren’t warranted as completely correct by us. Submissions or opinions expressed on this website are solely those of the individual(s) who posted such content and do not reflect our views.

We grant you a limited license to access and build personal use of this website, but you may not transfer (except for page caches) or modify it in any way.

This license excludes any commercial or industrial use of this website or its contents.

Any combination and application of product listings, descriptions, or prices

Any unauthorized use of this website or its materials

Any downloading or repetition of account data for the benefit of another seller Any use of data mining, robots, or similar knowledge-gathering and extraction tools

This website or any portion of it (including, but not limited to, any proprietary material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed, or otherwise exploited for any industrial purpose without our express written consent.

You may not frame or use framing techniques to encircle any brand, logo, or other proprietary material (including photographs, text, page layout, or form) without our express written permission. You will not use any meta tags or other content containing our name or trademark without our express written permission, where applicable. Any unauthorized use immediately terminates the permission or license granted by us to you for access to the location. You will not use our brand or any other proprietary graphic or trademark as part of an associated external link for industrial or alternative purposes without our express written consent, as applicable.

You agree and undertake not to engage in the restricted activities listed in this section; failure to do so may result in the immediate cancellation of your account, services, reviews, orders, or any existing incomplete dealings with us, as well as, in extreme cases, legal action:

Refusal to comply with the Terms and Conditions outlined below, as well as the other guidelines and rules linked with the employment of the location, are available on the site at all times.

Impersonate any person or entity, or state or otherwise misrepresent your affiliation with any person or entity.

Make use of the location for illegal purposes.

Attempt to gain unauthorized access to, or otherwise interfere with or disrupt, other laptop systems or networks linked to the Platform or Services.

Interfere with another’s use and enjoyment of the Site; Post, promote, or transmit any unlawful content as deemed illegal by The People’s Republic of Bangladesh through the location.

Use or transfer any computer code or material that contains, or that you have reason to suspect contains, viruses, damaging elements, malicious code, or harmful elements that can impair or corrupt the location’s knowledge or harm or interfere with the operation of another Customer’s laptop or mobile device or the location and use the website in any way. aside from in agreement with the appropriate use policies of any connected laptop networks, any applicable web standards, and the other applicable laws.

vi. YOUR CONDUCT You must not use the website in any way that causes or is likely to cause, the positioning or access to it to be interrupted, damaged, or hindered in any way. You do not want to participate in activities that may or may not harm the positioning, its employees, officers, representatives, stakeholders, or any other party directly or indirectly associated with the positioning or access to it in any way. You believe that you are solely responsible for all electronic communications and content sent from your computer to us. And you just wish to utilize the positioning for legal purposes.

You are strictly prohibited from –

 Using the positioning for deceptive purposes.

To send, use, or employ any material that does not belong to you is a criminal violation or other illicit action.

Illegitimate, offensive (including, but not limited to, material that promotes racism, bigotry, emotion, or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, sexy, pedophilic, or menacing; ethnically objectionable, uncomplimentary

Breach of copyright, trademark, confidentiality, privacy, or other proprietary data or right that is otherwise harmful to third parties, or relates to or promotes hiding or gambling, or is harmful to minors in any way, or impersonates another person, or threatens Bangladesh’s unity, integrity, security, or sovereignty, or friendly relations with foreign states

Objectionable or otherwise illegal in any way; or that consists of or contains package viruses, political campaigns, industrial solicitation, chain letters, mass mailings, or any “spam”

vii. YOUR SUBMISSION

Anything you bring to the location and/or give to us, including but not limited to questions, reviews, comments, and suggestions (collectively, “Submissions”), will become our sole and exclusive property and will not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the location, you grant us the right to use your name in reference to such review, comment, or alternative content.

You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-party recipients about the origin of any Submissions. We are not responsible for, and will not remove or edit any Submissions without prior notice or legal course of action.

viii. CLAIMS AGAINST OBJECTIONABLE CONTENT

We list thousands of items for sale by various vendors on the site and host numerous comments on listings; it is impossible for us to remember the contents of every product placed for sale or every comment or review that is displayed. As a result, we typically treat on a “claim, review, and takedown” approach.

If you believe that any content on the site is illegal, offensive (including, but not limited to, sexually explicit content or material that promotes racism, bigotry, emotion, or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, sexy, pedophilic, or menacing, please contact us.

Ethnically offensive, derogatory; or otherwise damaging to other parties; or related to or promotes concealment or gaming; or is harmful to kids in any way; or impersonates another person

Threatens the Asian nation’s unity, integrity, security, or sovereignty, or cordial relations with foreign states; or is disagreeable or otherwise unlawful in any way Consists of or contains software system viruses (” objectionable content “)

Please notify us as soon as possible by writing to us at FESTAL. We will make all reasonable efforts to analyze and remove valid objectionable content complained about within a reasonable amount of time.

Please provide your name, address, and contact information, as well as several relevant claim details such as the name of the objectionable content party, instances of objection, proof of objection, and so on. Please keep in mind that providing insufficient information can render your claim invalid and unusable for legal purposes.

ix. CLAIMS AGAINST INFRINGING CONTENT

We value other people’s material possessions. If you believe that your material possession rights are being used in a way that raises concerns about infringement, please contact us at FESTALand so that we can make all reasonable attempts to resolve your complaint in a reasonable amount of time. Please provide your name, address, contact information, and as many pertinent details of the claim as possible, such as the name of the infringing party, instances of infringement, proof of infringement, and so on. Please keep in mind that giving insufficient information can render your claim invalid and worthless for legal purposes. Furthermore, supplying false or dishonorable information may be considered a law infraction and will result in legal procedures.

We also recognize the right of a company to enter into exclusive distribution or marketing arrangements for its goods. However, violations of such agreements do not constitute an infringement of material possession rights. Because the social control of those agreements may be a matter between the manufacturer, distributor, and/or multiple resellers, we may be unable to assist in the social control of such activities. While we cannot provide legal advice or share personal information as protected by law, we do recommend that any questions or concerns about your rights be directed to a legal specialist.

x.  TRADEMARKS AND COPYRIGHTS

FESTAL.com.bd, the FESTAL logo, and other marks appearing on our Site are either trademarks or registered trademarks in the respective jurisdiction (s). Our graphics, logos, page headers, button icons, scripts, and repair names square measure the logos or trade dress and will not be used in reference to any product or service that does not belong to us, in any way that is likely to cause customer confusion, or in any way that disparages or discredits us. All alternative logos that appear on this website are the property of their respective owners, UN agency may or may not be related to, connected to, or sponsored by us.

All property rights, whether registered or unregistered, within the website, the information contained on the positioning, and all of the website style, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all package compilations, underlying ASCII text file, and package shall remain our property. Under Bangladeshi copyright laws and international conventions, the entire contents of the positioning are protected by copyright as a collective work. All square measure rights are reserved.

xi.  DISCLAIMER

You acknowledge and agree that you are just accessing the services on the positioning and transacting at your own risk and that you should use your best and sensible judgment before entering into any transactions through the positioning. We are not liable or answerable for the actions or inactions of sellers, nor for any breach of conditions, representations, or warranties by the sellers or makers of the product, and expressly disclaim all responsibility and liability in this regard. We do not mediate or resolve any disputes or disagreements between you and the product’s sellers or manufacturers.

We expressly disclaim any express or implied warranties or representations regarding the quality, suitability, accuracy, liableness, completeness, timeliness, performance, safety, state, fitness for a specific purpose, or lawfulness of the product listed, displayed, or transacted, or the content (including product or rating info and/or specifications) on the positioning. While we have taken steps to avoid inaccuracies in content, this Site, all content, information (including the value of products), software, products, services, and related graphics square measure supplied as a guideline only, with no guarantee of any kind.

We do not encourage or endorse the sale or purchase of any product based on the positioning, either implicitly or explicitly. No right, title, or interest in the product sold through or displayed on the positioning shall ever vest with us, nor shall FESTAL have any obligations or liabilities in connection with any transactions on the positioning. We will not be held liable or accountable for the actions or inactions of any other service provider listed on our website, which includes but is not limited to payment providers, installment offerings, assurance services, and others.

xii. INDEMNITY

You agree to indemnify and hold harmless FESTAL as owned by Invariant Telecom non-public Limited, its subsidiaries, affiliates, and their respective officers, directors, agents, and staff from any claim or demand, or actions, as well as reasonable attorney’s fees, made by any third party or penalty imposed as a result of or arising out of your breach of these Terms and Conditions or any document incorporated by reference, or your violation of any law, rules.

You expressly release FESTAL, as owned by Invariant Telecom non-public restricted, and/or its affiliates, and/or any of its officers and representatives, from any cost, damage, liability, or other consequence of any of the sellers’ or alternative service suppliers’ actions/inactions, and specifically discharge any claims or demands that you may have in this behalf beneath any statute, contract, or otherwise.

xiii. THIRD-PARTY BUSINESSES

You agree to indemnify and keep blameless FESTAL as closely held by FESTAL Singapore other parties who may run stores, provide services, or offer product lines on the Internet. Businesses and individuals, for example, sell their wares on the Marketplace. In addition, we provide connections to the websites of affiliated companies and, without a doubt, alternative enterprises. We don’t appear to be to blame for examining or evaluating, and we don’t warrant or endorse any of those businesses’ or people’s offerings, or the content of their websites.

We do not accept responsibility or liability for any of those or other third-party’s actions, products, or content. You’ll know when a third-party is involved in your group actions by carefully reviewing your transaction, and we may share client data associated with those transactions with a third-party. You must thoroughly review their privacy policies and related terms and conditions.

xiv. COMMUNICATING WITH US

When you visit the positioning or send emails to us, you are engaging in an electronic human engagement with us. When placing an order with us, you may be required to provide a legal sign. We will contact with you via email, SMS, telephone, publishing announcements on the positioning, or any other means of communication we choose.

For written agreement functions, you agree to receive communications (including transactional, promotional, and/or business messages) from us regarding your use of the website (and/or placement of your purchase) and agree to treat all kinds of communication equally.

xv. LOSSES

We will not be liable for any business or personal losses (including, but not limited to, lost profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or significant loss that was not reasonably predictable to both you and us after you began mistreatment at the location.

xvi. AMENDMENTS TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISE

We reserve the right, at any time, to make changes to the positioning, its policies, these terms and conditions, and any other publicly disclosed condition or service guarantee. You are subject to the policies and terms and conditions in existence at the time you used the positioning, unless a change to those policies or these terms is required by law or government authority (in which case it will apply to orders previously placed by you).

If any of those conditions is found to be invalid, void, or unenforceable for any reason, that condition is deemed separable and has no bearing on the validity and enforceability of the remaining conditions.

xvii. EVENTS BEYOND OUR CONTROL

We will not be held liable for any delay or failure to meet our obligations under these terms if the delay or failure results from any cause beyond our reasonable control. This condition has no bearing on your statutory rights.

xviii. WAIVER

You acknowledge and acknowledge that we are a personal business company and reserve the right to conduct business in order to achieve our aims in a way that we view work. You may also recognize that if you violate the conditions stated on our website and we do not take action, we are still entitled to use our rights and remedies in the event that you violate these terms in the future.

xix. TERMINATION

In addition to any other legal or just remedies, we may immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions without prior notice to you. If this Agreement is terminated, you must immediately cease all access to and use of the location, and we will, in addition to any other legal or just remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this website in whole or in part.

Any termination of this agreement shall have no effect on the parties’ various rights and obligations (including, but not limited to, payment obligations) arising prior to the date of termination. You further agree that any such suspension or termination will not make the location vulnerable to you or the other person. If you are dissatisfied with the location or any of its terms, conditions, rules, policies, guidelines, or practices, your sole and exclusive remedy is to stop victimizing the location.

xx. GOVERNING LAW AND JURISDICTION

These terms and conditions are governed by and construed in accordance with Bangladeshi law. You agree that any dispute arising within Bangladesh under this Agreement will be resolved exclusively by the courts, tribunals, and/or quasi-judicial bodies based in Dhaka, Bangladesh.

xxi.  OUR SOFTWARE

Our code encompasses any code (including any updates or modifications to the code and any associated documentation) that we make available to you from time to time for use in relation to the location (the “Software”).

You may use the code alone for functions of sanctionative you to use and revel in our services as allowable by the Terms and Conditions and any connected applicable terms as obtainable on the location. you’ll not incorporate any portion of the code into your own programs or compile any portion of it together along with your own programs, transfer it to be used with another service, or sell, rent, lease, lend, loan, distribute or sub-license the code or otherwise assign any rights to the code in whole or partly. 

You’ll not use the code for any outlawed purpose. We have a tendency to stop providing you service and that we might terminate your right to use the code at any time. Your rights to use the code can mechanically terminate swiftly from us if you fail to accommodate any of the Terms and Conditions listed here or across the location. Extra third party terms contained inside the location or distributed in and of itself that are specifically known in connected documentation might apply and can govern the utilization of such code within the event of a conflict with these Terms and Conditions. 

All code utilized in any of our services is our property and/or our affiliates or its code suppliers and guarded by the laws of Asian countries as well as however not restricted to the other applicable copyright laws. When you use the location, you’ll even be victimized by the services of 1 or additional third parties, like a wireless carrier or a mobile platform supplier. Your use of those third-party services could also be subject to separate policies, terms of use, and charges of those third parties.

You may not, and you may not encourage, assist or authorize the other person to repeat, modify, reverse engineer, decompile or dismantle, or otherwise tamper with our code whether or not in whole or part or produce any spinoff works from or of the code.

To keep the code up to date, we give automated or manual upgrades to you at any time and in a timely manner.

3. CONDITIONS OF SALE (BETWEEN SELLERS AND CUSTOMERS)

Please scan these conditions rigorously before putting associate order for any product with the Sellers (“We” or “Our” or “us”, where applicable) on the positioning. These conditions signify your agreement to be certain by these conditions.

i.   CONDITIONS RELATED TO the SALE OF THE PRODUCT OR SERVICE

This section deals with conditions relating to the sale of products or services on the Site.

 ii.  THE CONTRACT

Your order could be a legal supply to the vendor to shop for the merchandise or service displayed on our web site. Once you place an Associate in Nursing order to buy a product, any confirmation or standing updates received before the dispatch of your order serves strictly to validate the order details provided and in no approach implies the confirmation of the order itself. 

The acceptance of your order is taken into account and confirmed once the merchandise is sent to you. If your order is sent in addition to one package, you will receive separate dispatch confirmation. Upon the time of inserting the order, we have a tendency to indicate Associate in Nursing approximate timeline that the process of your order can take but we have a tendency to cannot guarantee this timeline to be strictly precise in each instance as we have a tendency to area unit addicted to third-party service suppliers to preserve this commitment. 

We have a tendency to arrange for you to create each cheap effort to make sure that the indicative timeline is met. All commercial/contractual terms are units offered by and in agreement to between you and also the sellers alone. The commercial/contractual terms embody while not limitation value, shipping prices, payment strategies, payment terms, date, amount and mode of delivery, warranties associated with merchandise and services and after-sales services associated with merchandise and services. 

FESTAL has no management and does not confirm, advise, or otherwise intervene in the giving or acceptance of such commercial/contractual terms between you and the sellers. The vendor reserves the right, at its sole discretion, to cancel any order before to dispatch. We will make certain that you are notified of the cancellation in a timely manner, either by email or SMS. Any prepayments made solely in the event of such cancellation(s) will be refunded to you within the time frames specified here.

iii. RETURNS

Please review our Returns Policy

iv. PRICING, AVAILABILITY, ORDER PROCESSING AND PAYMENT METHOD

All expenses are stated in Bangladeshi Bangladeshi monetary unit (BDT), inclusive of VAT, and are listed on the location by the vendor who is selling the product or service. Things in your cart can always reflect the most recent price published on the item’s product detail page.

Please note that this value might take issue from the worth shown for the item once you initially placed it in your cart. putting an associate degree item in your cart doesn’t reserve the worth shown at that point. It’s additionally doable that associate degree item’s value might decrease between the time you place it in your basket and also the time you buy it. We don’t ask price matching for any things oversubscribed by any vendor on our website or alternative websites.

We are a unit determined to supply the foremost correct valuation info on the location to our users; but, errors should still occur, like cases once the worth of associate degree item isn’t displayed properly on the location. As such, we tend to reserve the correct to refuse or cancel any order. If the associate degree item is mispriced, we may, at our discretion, either contact you for directions or cancel your order and appraise you of such cancellation. 

We tend to have the correct to refuse or cancel any such orders whether or not or not the order has been confirmed and your payment processed. If such a cancellation happens on your paid order, our policies for the refund can apply. Please note that FESTAL possesses 100% right to the refund quantity. Usually, the refund quantity is calculated to support the client’s paid value when deducting any form of discount and shipping fee.

We list accessibility info for products listed on the location, as well as on every product info page. On the far side what we are saying thereon page or otherwise on the location, we tend to can’t be a lot-specific concerning accessibility. Please note that dispatch estimates area units simply that. They’re not warranted dispatch times and will not be relied upon per se. As we tend to method your order, you’ll learn by e-mail or SMS if any product you order proves to be inaccessible.

Please note that their area unit cases once associate degree order can’t be processed for numerous reasons. the location reserves the correct to refuse or cancel any order for any reason at any given time. you will be asked to supply extra verifications or info, however not restricted to number and address before we settle for the order.

To avoid any fraud with credit or debit cards, we tend to reserve the correct to get validation of your payment details before providing you with the merchandise and to verify the non-public info you shared with us. This verification will take the form of associate degree identity, place of residence, or banking info check. 

The absence of following such an inquiry can mechanically cause the cancellation of the order at intervals of an inexpensive timeline. we tend to reserve the correct to proceed to direct cancellation of associate degree order that we tend to suspect a risk of dishonest use of banking instruments or alternative reasons while not previous notice or any later legal liability.

Choosing the right payment method is essential in order to shop with online stores. FESTAL is accepting payments in four very easy and convenient ways. The chart of the payment methods of FESTAL.com is given below:

Payment Method Condition

Cash on Delivery Applicable for any ordered amount as per company policy

Online Payment Applicable for any ordered amount as per company policy

bKash/Nagad Payment

(Merchant No: 01xxxxxxxx) Applicable for any ordered amount as per company policy

EMI Payment Applicable for orders valuing more than BDT 5000, provided that the customer owns a viable credit card listed on the payment gateway landing page.

Note:

For order above BDT 1000, customers need to make advance payment.

For some products (Depending on Size/Price) we may ask for full/partial advance payment.  An order may be canceled due to supplier shortage and supply delay.

Refund Voucher

A refund voucher is recorded on our website as full or partial payment of a product purchased from our website within the specified time frame.

A refund voucher cannot be utilized from two separate accounts.

If a voucher is canceled, it does not appear that it can be exchanged.

The Refund Voucher code is only used once. If the order is less than the remaining voucher value, the residual amount of the Refund Voucher will not be refunded and cannot be used for future purchases.

Vouchers for Promotion

Each Promotional voucher (App voucher and New client voucher) supplied will be valid for a single usage by a client. The dynamic identities of many usages are illegal.

The promotional voucher is non-refundable, cannot be exchanged for half or full profit, and is only valid for one transaction.

The promotional voucher may not be valid for the duration of the sale or in conjunction with any other special promotion.

The voucher is valid if the minimum purchase quantity and other conditions are met.

FESTAL reserves the correct to vary or terminate the operation of any voucher at any time unexpectedly.

FESTAL shall not be vulnerable to any client or unit for any loss arising out of the refusal, cancellation or withdrawal of any Voucher or any failure or inability of a client to use a voucher for any reason.

Vouchers don’t seem to be standardized if they expired.

No promotional products are often created for baby nutrition products

Promotional Items

Security and Fraud

When you use a voucher, you guarantee to FESTAL that you are the duly authorized recipient of the voucher that you are treating honestly.

You will be committing a civil or criminal violation if you redeem, intend to redeem, or encourage the redemption of the voucher to obtain discounts to which you are not entitled.

If we reasonably believe that any voucher is being used unlawfully or unlawfully, we will reject or cancel any voucher/order, and you agree that you will have no claim against us in relation to any rejection or cancellation. FESTAL reserves the right to require any additional action it deems necessary in such instructions.

v.  RESELLING FESTAL PRODUCTS

Reselling FESTAL products for business functions is strictly prohibited. If any unauthorized personnel is found committing the on top of the act, the proceeding is also taken against him

vi.  TAXES

You shall be to blame for payment of all fees/costs/charges related to the acquisition of merchandise from the location and you conform to bear any and every one applicable taxes as per prevailing law.

vii. REPRESENTATIONS AND WARRANTIES

We do not create any illustration or warranty on specifics (such as quality, value, saleability, and so on) of the merchandise or services listed to be sold-out on the positioning once the merchandise or services are sold-out by third parties. We do not support or endorse the sale or purchase of any goods or services on the positioning, either implicitly or explicitly. We usually settle for no liability for any errors or omissions, whether on its own or on behalf of third parties.

We aren’t to blame for any non-performance or breach of any contract entered into between you and also the sellers. we tend to cannot and don’t guarantee your actions or those of the sellers as they conclude transactions on the positioning. We tend to not need to mediate or resolve any dispute or disagreement arising from transactions occurring on our website.

We don’t at any purpose in time throughout any dealings as entered into by you with a 3rd party on our website, gain title to or have any rights or claims over the merchandise or services offered by a trafficker. Therefore, we tend to don’t have any obligations or liabilities in respect of such contract(s) entered into between you and also the seller(s). We tend to aren’t to blame for the unacceptable or delayed performance of services or damages or delays as a result of merchandise that square measure out of stock, unprocurable or back-ordered.

Pricing on any product(s) or connected data as mirrored on the positioning might thank some technical issue, error or alternative reason by incorrect as revealed and as result you settle for that in such conditions the vendor or the positioning might cancel your order while not previous notice or any liability arising as a result. Any prepayments created for such orders are going to be refunded to you per our refund policy as stipulated here.

viii. OTHERS

Stock availability

The orders are subject to availability of stock. An order may be canceled due to supplier shortage and supply delay.0

Delivery Timeline 

The delivery could take longer than the typical timeframe/line that FESTAL follows. Delivery may be delayed due to disastrous occurrences such as, but not limited to, political upheaval, political events, national/public holidays, and so on.

Cancellation

FESTAL reserves the unqualified right to cancel any order before dispatch for any reason, including, but not limited to, the merchandise being mispriced, out of stock, expired, defective, malfunctioning, and containing misinformation or description arising from technical or literal errors, or for any other reason.

Refund Timeline

If an order is canceled, the payment for that order will be repaid within ten to fifteen business days, but it may take longer in unusual circumstances. as long as they received the cashback amount, which will be adjusted with the refund amount You ensure that the product(s) or service(s) you order are for internal/personal consumption and not for industrial selling. You authorize us to declare and provide a declaration on your behalf to any governmental authority stating the aforementioned purpose for your orders on the location.

The vendor or the location may cancel an order if the amounts surpass the standard individual consumption. This applies to the quantity of items requested in a single order as well as the placing of numerous orders for an identical product when the individual orders comprise a quantity that surpasses the usual individual consumption. That includes a typical individual’s consumption amount restriction, which will be supported by many elements and at the sole discretion of the vendor or ours, and will differ from person to person.

You may cancel your order at any time before the item is shipped to you at no cost.

Please keep in mind that we only sell merchandise in quantities that correspond to the average wants of a median unit. This applies to both the quantity of items ordered in a single order and the placing of many orders for an identical product when the individual orders total a quantity typical for a standard unit. Please see our Refund Policy for more information.